When a patient cancels, mypharmacy.mt lets you offer the freed-up slot to patients on your waiting list over WhatsApp — and fill it in one click — so a late cancellation becomes a kept appointment instead of an empty chair.
When a patient wants a sooner appointment, add them to the waiting list for the service or practitioner they need.
The moment an appointment is cancelled, the slot is free to offer — no need to phone round your list one by one.
Offer the slot to waiting patients over WhatsApp. The first to accept takes it, and the appointment fills itself — your counter barely lifts a finger.
Organised the way your clinics actually run.
Flag who needs a slot soonest.
A freed slot is matched to waiting patients automatically.
Fill a slot from the list in a single tap.
Offer a cancellation to waiting patients over WhatsApp.
Hands-off filling, on a timer you control.
Made for busy pharmacies running clinics with several doctors — where plenty of patients still call the counter or walk in. Online, phone and walk-in bookings all land in one diary, so your team keeps the manual appointments they rely on while patients who'd rather book online can. EU-hosted and GDPR-ready, with two-factor authentication and an audit log.
Read our privacy policy →A cancelled appointment normally means an empty slot. The waiting list turns that cancellation into a kept appointment by offering it to patients who want to come sooner.
No. Offers go out over WhatsApp and the first patient to accept takes the slot, so there's no ringing round the list by hand.
Yes. You can let the waiting list offer cancelled slots automatically, with a hold window you control, or keep it fully manual — whichever suits your counter.
Automatic confirmations and reminders over WhatsApp, with one-tap confirm and an SMS fallback.
A branded booking page and an embeddable form patients can use without leaving your own website.
See who attended, flag no-shows, and follow up on the patients who need attention.
A clean, read-only view for visiting doctors to see their own clinics and patient lists.
A record for every patient that builds over time — history, contact details and their full WhatsApp & SMS timeline.
A short walkthrough, set up around how your pharmacy actually runs.