Every patient gets a record in mypharmacy.mt that grows with each visit: their contact details, their whole appointment history and the full WhatsApp & SMS timeline in one place — so whoever is at the counter can see a patient's story at a glance, not start from scratch.
Each patient has a profile with their contact details and national ID, created once and reused for every future booking — no retyping, no scattered notes.
Every appointment, and every WhatsApp and SMS message, is attached to the patient as it happens, so the record fills itself in over time without extra admin.
Search by name or number from anywhere in the system, and open a patient's full history, upcoming visits and conversation in one click.
Contact details and national ID in one place.
Every past and upcoming visit on one record.
The full conversation with a patient, newest first.
Find anyone as you type, from anywhere.
Keeps one clean record per patient.
One-click data export and right-to-be-forgotten.
Made for busy pharmacies running clinics with several doctors — where plenty of patients still call the counter or walk in. Online, phone and walk-in bookings all land in one diary, so your team keeps the manual appointments they rely on while patients who'd rather book online can. EU-hosted and GDPR-ready, with two-factor authentication and an audit log.
Read our privacy policy →Yes. mypharmacy.mt keeps a record for every patient — their details, their appointment history and their full WhatsApp and SMS timeline — so your team always has the full picture at the counter.
Patient records are EU-hosted and protected with two-factor authentication and an audit log. You can export a patient's data or erase it on request, so you stay GDPR-compliant.
No. A patient's record fills itself in over time: every appointment and every message is attached automatically, so the history is already there the next time they book.
Automatic confirmations and reminders over WhatsApp, with one-tap confirm and an SMS fallback.
A branded booking page and an embeddable form patients can use without leaving your own website.
Fill a cancelled slot in one click by offering it to waiting patients over WhatsApp.
See who attended, flag no-shows, and follow up on the patients who need attention.
A clean, read-only view for visiting doctors to see their own clinics and patient lists.
A short walkthrough, set up around how your pharmacy actually runs.