mypharmacy.mt records who attended, who didn't and who cancelled, so you can flag no-shows, spot repeat offenders and follow up — and see your fill rate and no-show rate in plain reports you can export.
Your counter taps Arrived as each patient walks in and Completed when they're done; late arrivals are flagged on their own, and anyone who never turns up becomes a no-show overnight — no spreadsheets, no end-of-day admin.
Patients who miss appointments are flagged, and the ones who need attention surface on your dashboard so nothing slips.
Fill-rate and no-show reports show how your clinics are performing over time, with CSV export for your own records.
Mark arrived, completed or no-show from the clinic page.
Problem patients surface automatically.
The patients who need a call, right on your dashboard.
See how full your clinics actually run.
Break attendance down where it matters.
Take your figures into your own records.
Made for busy pharmacies running clinics with several doctors — where plenty of patients still call the counter or walk in. Online, phone and walk-in bookings all land in one diary, so your team keeps the manual appointments they rely on while patients who'd rather book online can. EU-hosted and GDPR-ready, with two-factor authentication and an audit log.
Read our privacy policy →Automatic WhatsApp reminders with one-tap confirmation, a waiting list that fills cancellations in one click, and no-show tracking so you can follow up on repeat no-shows.
Yes. Fill and no-show reports can be exported to CSV, so you keep your own records and can share figures with your team.
Any booked appointment a patient doesn't turn up for and didn't cancel. Anyone who hasn't arrived by the end of the day is marked a no-show automatically overnight (your counter can also mark it), and the patient is flagged for follow-up.
Automatic confirmations and reminders over WhatsApp, with one-tap confirm and an SMS fallback.
A branded booking page and an embeddable form patients can use without leaving your own website.
Fill a cancelled slot in one click by offering it to waiting patients over WhatsApp.
A clean, read-only view for visiting doctors to see their own clinics and patient lists.
A record for every patient that builds over time — history, contact details and their full WhatsApp & SMS timeline.
A short walkthrough, set up around how your pharmacy actually runs.